Terms and Conditions

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1. At first
This agreement defines the basis for dealing between clients and Romoz networks, the rights and duties of each party, and by dealing with Romoz networks, you agree to this agreement.

2. Customer Rights
Romoz networks pledges to provide high-quality and completely exclusive products and services to its customers. It also pledges to maintain the norms of electronic transactions and guarantee all rights of customers. The company also pledges to abide by all terms of contracts or agreements concluded between it and customers.
The company is committed to providing services and products with the agreed specifications or listed on the pages of its official website or its official accounts on social networking sites, unless otherwise agreed. If there is a good reason first, and in the case of the full approval of the customer, secondly.
Romoz networks Company pledges to provide professional technical support for all its products and services, whether they are ready or implemented at the request of the customer, and the company pledges to maintain customer satisfaction and a good relationship by all possible means.
3. Design services
Divided into: graphic design services, web design services and publications design services.
Romoz networks Company does not implement designs that contain images of women or any images that are contrary to the teachings of Islamic law and the teachings of the true religion, and the company has the right to reject requests that are inappropriate to see and work with or without giving reasons.
A developing client has the right to request the design in the appropriate colors and with the appropriate visualization for him, but he does not have the right to request “imitation” of an already published design and subject to proprietary rights, but there is nothing wrong with being inspired, and the client is also not entitled to use the examples that are presented to him before the delivery of the final design Unless we state otherwise.
The customer has the right to object to the design and demand that it be re-implemented three times with convincing reasons, provided that Romoz networks undertakes to use the latest design methods globally and to provide a high-quality product. To avoid a repetition.
In the event of final approval of the site design presented to the client, the entire work will be transferred from the “Design” section to the “Coding and Programming” section, and accordingly the client is not entitled to request any modifications to the design handed to him - with the titles reserved - in advance.
Romoz networks is committed to the contract or agreement concluded before work, and accordingly the customer has the right to request more features/options in the site to be designed, but an agreed fee is added for the additions required by the customer.
Romoz networks is committed to the agreed period for the delivery of the work, but the initially agreed period does not include the additions that the client may request, and the implementation period for the additions/modifications is determined in agreement with the client, and the work execution period begins officially starting from the day the client pays the first payment of the value of the work The company does not object to removing the design rights that bear the name of the company + its link, and the value of removing the design rights is determined by agreement and may reach 50% of the value of the total work.
The customer is not entitled to delete the company’s rights from the website or mobile application without consulting and obtaining written permission from the company’s management. , without any question about any rights mentioned by you at all
4. Programming and development services
Divided into: Website programming services, application programming services for Android and iOS systems, and WordPress services
The customer must provide all the information and instructions necessary to produce the highest possible quality, and he is not entitled to use any software samples sent to him.
In the case of additional modifications not previously agreed upon, they should not conflict with the programmatic basis of the application and the modifications / additions retain their independence from the previously specified project duration and cost, and these variables are determined by agreement.
Romoz networks has the right to choose the appropriate programming language and the optimal implementation method for the implementation of the project unless otherwise agreed with the client. The company also undertakes to use the latest programming and development methods appropriate for the modern web. The company also pledges to provide completely secure software.
5. Archiving services, technical support and e-marketing
The client is obligated to provide all the information and details of his request in order for the operations to be carried out to the fullest extent, including the objectives, preferred methods of implementation and also defining the work and implementation system.
The customer is supposed to be aware that the e-marketing and archiving (SEO) services take some time to show their results and the work period may reach several months, and accordingly Romoz networks undertakes to provide adequate reports on what has actually been implemented and the results achieved first, and secondly, effective communication with the customer on a daily basis Weekly to be the client in the picture and so are we.
6. Financial Transactions
The customer is kindly requested to pay half of the agreed amount after the agreement for archiving services, technical support, e-marketing, programming, graphic design and publications design.
Romoz networks Company completely disclaims responsibility for any dealings that occur on behalf of the company outside the framework of its official communication channels, including the ticket system of the official website, the contact us page, our accounts and our official phone numbers listed on the official website.
In the event that the customer does not respond by approving the design or programming for a period exceeding 45 days, the company has the right to automatically terminate the contract without referring to the customer, with the company not claiming any financial dues.
The client is not supposed to transfer any amounts of money before agreeing on the project in full, and the company does not bear any errors in the transfer that occur from one side.